Home' Australian Ageing Agenda : AAA Jul-Aug 2011 Contents ADVERTISEMENT
Call Realise Performance to help you regain control.
Phone +61 2 8850 7124
Delivering tailored people solutons for beter business
Are people issues consuming too
much of your time?
Aged care providers face a myriad of challenges; everything from funding
to a serious shortage of skilled staff to a mountain of paperwork and
increased compliance. However with staffing costs running between 70 -
80% of operating costs there is a real incentive to control this major area of risk
by managing employees well.
Competent and motivated employees are the most valuable resource in aged
care and providers need to get the best out of their employees. By developing
a range of employee interventions that align them to where they need to be,
organisations can make a real difference.
There are many things an organisation can do to reward and recognise its
staff, without breaking the bank. Just speaking positively to staff and making
them feel valued, can have enormous benefits. Chris Westacott of Realise
Performance believes some managers and supervisors just don't have the
confidence and or skills to give positive feedback as they feel this may put them
at risk should their performance deteriorate at a later date. Realise Performance
offers coaching and mentoring to help people develop these skills.
Whilst most organisations face staff shortages at lower employee levels it
is imperative that organisations recognise the need for strong leadership
capability. Finding the right people to lead your organisation to build culture
and empower employees at all levels can be a more difficult challenge than the
shortage of numbers at grass roots level.
Using industry benchmarks as a resource to provide information can assist
organisations to position themselves in the market to attract good leaders. The
Stewart Brown/Realise Performance Aged Care Executive Remuneration Review
is one such resource. Year on year this review captures relevant data on the
remuneration market and trends among executives and senior managers across the
aged care industry. March 2011 marked the release of the 13th annual survey.
This year's review contains information from fifty organisations of varying sizes.
Collating hundreds of data points across all senior management positions, has
resulted in a robust and accurate reflection of salaries and trends within the
aged care industry.
The report not only provides a financial snapshot but also examines year on
year packaging trends, fringe benefits, contractual agreements and other
remuneration practices. The final section of the report delves into current
human resources trends and practices such staffing shortages, recruitment
issues and the impact of the Fair Work Act.
Aged Care is an ever changing industry continually impacted by external factors.
The Stewart Brown/Realise Performance Aged Care Executive Remuneration
Review is an example of a quality resource which can be used to guide and
inform organisations keeping them up to date with industry trends.
The 2011 review looked into recruitment issues for current service providers.
It was not surprising with the national unemployment rate under 5%, and
the current Clinical/Medical skills shortages, that Aged Care providers find
it extremely difficult to attract and retain staff in these areas. The review
indicated that 96.3% of respondents highlighted staff shortages in these areas.
People your biggest asset
and greatest risk
It is clear from the review findings that the Fair Work Act, 2009 (and associated
National Employment Standards and Modern Awards) is impacting on Aged
Care providers. These impacts involve an increase in both administrative
workload and changing work practices.
From the chart it can be seen that there has been a flurry of activity undertaken
to move toward compliance under the new legislation. Some of these activities
are minor and one off, such as changing the recruitment/orientation process to
include Fair Work Information Statement; others are more complex.
Both Stewart Brown and Realise Performance are keen to see the survey
become the preeminent survey of human resource trends in the aged care
sector and as such would like to encourage organisations to participate in the
2012 Stewart Brown/Realise Performance Aged Care Executive Remuneration
Survey. The greater the number of participants, the more meaningful the results
will be. Please contact Realise Performance on 02 8850 7124 if you would like
further information on the survey.
At Realise Performance we believe that Aged Care providers need to view the
recruitment, selection and retention of staff as a strategic choice to enhance
care outcomes and organisation profitability.
Realise Performance can assist with a whole range of initiatives that encompass
the entire recruitment cycle from beginning to end. Starting at the recruitment
process we develop processes unique to each organisation to enhance the
effectiveness of existing activities.
For further information about how Realise Performance can help you attract and
retain quality and committed staff contact (02) 8850 7124.
Fair Work Act 2009
Employment Obligations Managed
Fair Work Information Statement
Leave Bonus on termination
Increased Union Activity
Casual Unfair Dismissal
Unpaid Personal/Carer's Leave
Standard Weekly Hours
Cashing Out of Annual Leave
Cashing out of Personal/Carer's/Compassionate
Community Services Leave
Casual Unpaid Parental Leave
Annual Leave Ordinary Hours Accrual
Redundancy Pay Scale
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