Home' Australian Ageing Agenda : AAA Jan-Feb 2015 Contents focus
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The course which has been developed in collaboration with the
Selmar Aged Care Education Institute gets underway next year. It
involves placing staff members with mentors to further encourage
their leadership prospects. "We see them as emerging talent within
our organisation and want to give them every opportunity to get
up and running. What we are finding is a gap between this group
and well qualified senior management and executives who have
previously benefited in gaining development opportunities. It is the
team leader and emerging leadership level that we are focusing on."
Now it is the turn for the 'emerging talent' to get involved in
a program what has been designed just for them. The successful
participants, who were able to nominate themselves, needed to be
supported by their managers, who in turn recognised their potential
and signed them off for the program.
Hewitt said when the course was completed the graduates would
have the opportunity to be more able to transition into different
roles. "We have already established a leadership capability framework
for entry to higher levels."
The classes will run from February to December, 2015 and
are capped at 15 participants. The course involves once a month
classroom training combined with 20 hours a month homework,
reading and assignments.
"We have identified with Selmar Aged Care Education Institute
what the units should look like and we will customise those units with
Selmar Aged Care Education Institute trainers," Hewitt says.
To ensure participants are at the required level from a numeracy
and literacy perspective to take on the Diploma, a language, literacy
and numeracy [LLN] pre assessment was conducted on all applicants.
Not all applicants met the required minimum entry standard and are
now part of a different process to up-skill them. Those whose results
were marginal were contacted and given feedback on the appropriate
procedures. Hewitt explains: "We asked them what plans they had made
to get support and mentorship to assisting them with gaining an LL&N."
Selmar Aged Care Education Institute is one of the few providers who
require students to complete an LL&N prior to enrolment. "We have
found there can be issues when it comes to a second language."
A big ticket item at the moment is the rollout of the Aged Care
Leadership Development project that encompasses the knowledge,
skills and abilities that are required by leaders across the sector.
Hewitt is one of three Victorians selected to champion this project.
She has developed a program for Jewish Care Victoria to assess how
aged care, community and disability services training link with the
capabilities needed going forward to shape future strategies.
Hewitt has also created a one-page HR performance review
document which she says is a first for the organisation and focuses
on identifying and building an individual's strengths.
The Village Baxter is required to prepare an assessment kit detailing
facility operations. Quinn explains: "The kit has to include information
that our work processes are innovative and driving care forward. Part
of the application will explain that we are working with Selmar and
10 staff currently enrolled to up-skill themselves in certain areas and
we expect this to be part of an ongoing program. One of the critical
outcomes required is to show that your staff are adequately trained
and properly equipped for their roles and are attending an accredited
training program. Selmar Aged Care Education Institute fits the bill in
He said while Certificate III is a registered accredited training
course there can be a big discrepancy in the quality of the training
being delivered. "For example under Selmar Aged Care Education
Institute you have to do 120 hours of on-site training for placement,
and 156 hours of face- to-face course training in a class with a teacher.
This course can take 12 months to complete. Some RTOs might offer a
Certificate III course online that takes only a few months, so we would
identify that the level of training with those RTOs is unlikely to equip a
person with the necessary skills and ability.
"Whilst people are coming through with a qualification that
purports to be of a comparable standard to a more intensive course,
the actual outcomes for the person concerned can be poles apart
and their training dollars have been spent without the ability to
"We won't accept anybody without the appropriate competency
and while there is no obligation on anyone's part to employ these
people it really is a more of an obligation on us not to employ them.
We need to be sure that people entering the industry are competent.
That is why we are trying to get this educators guide adopted across
An example that came out of the WIN forums that included
industry stakeholders (service providers, RTOs, JSAs) was that some
RTOs were unaware of the Active Service Model (ASM) and Consumer
Directed Care (CDC) philosophies.
"When you are actively involved in working in community care, the
ASM is one of the clear planks everybody works under and has been
for a number of years. So to have people who are potentially training
our staff without knowledge of the ASM was a bit concerning." Quinn
says some RTOs, but not all, have modified their training courses
to accommodate the ASM which is a philosophy designed to assist
people to live as independently as possible in the community.
"If you want to work with us you have to be on board with this
information. This is something Selmar Aged Care Education Institute is
completely on top of because the way training is trending now, with the
growing awareness for willingness to work together, to enable the industry
to work more effectively with each other makes for a brighter future."
NEW COURSE FOR THOSE SHOWING
Jewish Care (Victoria) is organising a new Diploma of Management
course for staff currently working across the organisation who are
in leadership positions or who have the potential for leadership roles
within the organisation.
According to Sammantha Hewitt, Organisational Development
Manager, People & Culture at Jewish Care, the course will focus on
those who have been identified as having 'talent'.
"We are reaching out to a cross-section of staff from different
levels and different departments and offering them the opportunity
to be up-skilled," Hewitt says.
Selmar Aged Care Education Institute delivers accredited and
non-accredited training programs to workplaces and individuals.
It provides nationally recognised qualifications from Certificate III
level to Advanced Diploma that includes Aged Care, Community
Development, Business, Management, Training & Assessment.
The institute also offers a dual qualification in Certificate III in
Aged Care/Certificate III in Home & Community Care, in addition
to short courses in Food Safety, Anaphylaxis, First Aid & CPR,
Medication Assistance and Asthma Management.
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