Home' Australian Ageing Agenda : AAA Spt-Oct 2013 Contents www.australianageingagenda.com.au
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organisation COTA Australia
has teamed up with aged care
peak associations Aged and
Community Care Services
Australia (ACSA) and Leading
Age Services Australia (LASA)
to identify issues and develop
solutions to support providers
with the delivery of consumer
CDC, which aims to give
people more choice and control
in how they receive services, is
mandatory for all new community
aged care packages from 1
August this year and existing
packages by 1 July 2015,
and forms a key part of the
government's Living Longer Living
Better reforms that passed through
parliament at the end of June.
With funding from
the Department of Health of
Ageing, the three National Aged
Care Alliance members will
undertake a three-year capacity
building project to support
providers to implement CDC.
LASA CEO Patrick Reid said
CDC changed the way many
providers operated, and that there
were different levels of readiness
for this change within the sector.
"This project enables us to
identify the challenges and issues
for providers as well as develop
approaches and solutions that
will support them as they adopt
the consumer directed model of
service delivery," Mr Reid said.
ACSA CEO Adjunct
Professor John Kelly said a lot of
community care organisations
were already delivering CDC, so
this project would complement
and supplement providers.
"We are very positive about
this as a project for providers to
clarify the CDC landscape so we
can work with our clients," Prof
COTA Australia chief
executive Ian Yates said the
current system clearly defined
what an aged care recipient was
eligible to receive, whereas under
a consumer directed model the
client would be supported to
make choices about services that
support their goals.
"This project entails working
with providers to assist in their
engagement with consumers to
make CDC work effectively," Mr
"The aim is to offer both a
consulting service and also to
develop resource materials,
both printable information and
online training resources, which
can be accessible by anyone,
anytime," he said.
As CDC is not yet an area
with a great deal of expertise
in Australia, providers and
consumers will be learning as
they go, Mr Yates said.
"We see this can be a great
area of improvement with the
development of resources."
Preparation for the project
has already begun and the three
organisations had their first formal
planning meeting in early August.
While it is a three-year project,
Prof Kelly said a lot of work might
need to be done in the next six
months to meet the immediate
challenge of providers being
required to deliver packages on a
In addition to the provider-
focused project, COTA has been
awarded commonwealth funding
for a second CDC project aimed
at building capacity among
In conjunction with providers
and starting with current CDC
consumers, the project will
involve working with clients to
enhance their understanding of
CDC, Mr Yates said.
"We will look at a range of
techniques, but a lot will be of a
peer-to-peer nature. We will recruit
people that have experience
themselves and then work in
groups of consumers," he said.
While the immediate priority is
reaching people in the initial CDC
round, Mr Yates said the project
would extend to other people in
the community throughout the
three-year funding period.
This project will also look at
whether resource materials will be
useful, he said. n
Helping Hand CDC client.
Image courtesy of Helping Hand
CDC support project
for providers By Natasha Egan
6 | SEPTEMBER -- OCTOBER 2013 | AAA
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