Home' Australian Ageing Agenda : AAA Spt-Oct 2014 Contents to help your residents
live well with diabetes
Visit www.ndss.com.au and register all of your residents with
any type of diabetes.
Use the NDSS subsidies to ensure that you and your residents
are getting the full beneft of supplies, education and support.
The National Diabetes Services Scheme can help you to help your residents to manage
their diabetes alongside any other existing conditions.
The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government
administered by Diabetes Australia.
For more information contact Caroline Thomas, National Development
Program Leader for the Older People with Diabetes Program
firstname.lastname@example.org or phone 03 6215 9000
Yule says a key challenge for the program
has been the limited availability of after-hours
specialist support for care workers observing
a client overnight. To address this gap, the
NSW Health Ministry plans to introduce an
after-hours telephone support service to be
staffed by specialist palliative care nurses.
In addition to the quantitative cost savings
to the public hospital system, the program
will also evaluate the qualitative impact
of the packages and the impact on family
"Many families I have spoken to have a
story about someone who they have lost
where they wished they could have done
better," says Yule. "They feel like they have
let their loved one down. A key question
we have is does a better death improve the
bereavement for the families left behind."
In addition to the development of the
personal care worker role and workforce,
James Daley, clinical nurse consultant
palliative care with the Western NSW
LHD, says other community resources
such as expanded volunteer roles and
networks also need to be developed.
He says death and dying should be a
"In the same way we have sex education
in schools, we need death education,"
he says. "We need to promote healthier
attitudes towards death and dying so that
people enter into dialogues a lot earlier."
He says the medicalisation of death
has had the effect of disempowering
In September, the Western NSW LHD's
Palliative Care Unit and the Program of
Experience in the Palliative Approach will
bring a Bay Street Productions play called
'Four Funerals in One Day' to three regional
towns complemented by public forums will
follow the plays to engage local communities.
Daley says such efforts help encourage
discussions of death and dying as not
just the domain of specialists and
health professionals but as a whole of
community responsibility. n
*Real names not used.
Support a call away
For the first time providers of aged care services in Australia will have access to
a dedicated national telephone support line for advance care planning (ACP) and
specialist palliative care advice.
The ACP phone advisory service started taking calls from 1 July and the palliative
care phone line is due to be launched in September.
Project manager for the Decision Assist program Karen Conte said the ACP advisory
service will assist aged care staff to work with clients to discuss and document their
care preferences and help staff to understand relevant state and territory advance care
The ACP advice line can also discuss specific case scenarios and refer staff to
Aged care staff can call the ACP phone line, 1300 668 908, seven days a week from
8am -- 8pm, while the palliative care advisory service will be available 24/7.
The two phone lines are part of Decision Assist, a Commonwealth Government funded
program to enhance the skills of aged care providers and GPs in palliative care and
advance care planning first announced as part of the Living Longer Living Better package.
The phone support will also be completed by a national roll-out of face-to-face
training workshops and online training for aged care staff. Over 350 aged care
workshops will be delivered nationally from September until December 2015.
Other elements of the Decision Assist program including a smart phone app will be
rolled out later in the year.
For most information visit: www.decisionassist.org.au
"In the same
way we have
sex education in
schools, we need
We need to
death and dying so
that people enter
into dialogues a
52 | SEPTEMBER -- OCTOBER 2014 | AAA
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