Home' Australian Ageing Agenda : AAA Nov-Dec 2017 Contents News diary 2018
The taskforce is scheduled to report to
Minister for Aged Care Ken Wyatt.
The new single quality framework for aged
care is scheduled to take effect.
he government was quick to jump on
the recommendation to move exclusively
to unannounced visits for ongoing
compliance made by Kate Carnell and Ron
Paterson in their review into aged care quality
regulator y processes.
“Aged care safety and quality are non-negotiable
and must be delivered to residents 365 days of the
year, without exception,” Minister Wyatt said when
releasing the report in late October.
The aged care peaks were just as speedy in
pointing out that providers are already subject to
unannounced visits as part of the accreditation
process and accountable 365 days a year.
However in a joint statement, Aged &
Community Ser vices Australia, Leading Age
Services Australia and Aged Care Guild pledged
their commitment to work with government on
reforms to quality regulator y processes.
Mr Wyatt said comprehensive unannounced
audits would replace planned accreditation
visits in residential aged care facilities as soon
as possible while government considered the
entire report in detail.
The measure will also see facilities with more
Spotlight on quality
The release of the review into
regulatory processes has aged care
compliance front and centre.
risk – based on past performance and resident
population – having more unannounced visits.
It was one of 10 recommendations in
the Carnell and Paterson review, which was
launched in May following the failures at the
Makk and McLeay aged care wards at the state
government-run Oakden Older Persons Mental
Health Service in South Australia.
The accreditation processes that permitted
Oakden to pass all 44 outcomes in Februar y
was clearly inadequate and “a deeply concerning
failure,” the reviewers found.
Ms Carnell told the COTA Next Phase of
Aged Care Reform conference in November
that although Oakden’s structure was atypical,
they had to admit that the issues there could
In their assessment Carnell and Paterson found
the current system fragmented, absent of reliable
and comparable information and one that didn’t
do enough to ensure consumers knew their rights.
They recommended establishing an independent
Aged Care Quality Commission governed by a
board and comprising a quality commissioner,
complaints commissioner, and consumer
commissioner in addition to a chief clinical advisor.
This follows the 2011 Productivity
Commission recommendation for an independent,
centralised aged care regulator, which Ms Carnell
said didn’t happen but should have.
The other eight recommendations include
developing a star-rated system for public reporting
of provider performance, mandating participation
in the National Quality Indicators program, limiting
the use of physical and chemical restrictive practices
and an increasingly transparent complaints process.
Consumer peak COTA Australia added its
support to the reviewers’ proposals. They have
“belled the cat” by recommending the focus of
accreditation shift to unannounced visits and
have given the complaints process “real teeth”,
CEO Ian Yates said. n
The number of consumers
waiting to be assigned a
home care package.
The number of people
on the national queue
making do on a
lower-level home care
package than they were
The number of older
people nationally waiting
to receive a level 3 or 4
home care package.
200 per cent
The amount of light
a 75-year-old needs
compared to a 45-year-
same things comfortably.
The number of Chinese
aged 60 and over.
80 per cent
The proportion of
Australians who do not
know that dementia
is the second leading
cause of death in this
country, according to an
Ipsos Australia national
survey commissioned by
The number of new
residents in 2013-14 who
were first time users of
76 per cent
The proportion of new
residents in 2013-14
who first entered the
aged care system via the
Home and Community
10 | NOVEMBER – DECEMBER 2017
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